Slowave Private Limited ("Company"/ "We"/ "Us") is dedicated to protecting the security and privacy of the data provided by each individual ("User"/ "You") who accesses and uses any version of the www.slowave.in ("Website") on a compatible device. The process in which We gather and use User information is briefly described in this privacy statement ("Privacy Policy"). You acknowledge that you have read, understand, and agree to be bound by this Privacy Policy by accessing or using the App and/or Website (the "Platform").

We preserve the right to change or alter this privacy policy at any time without prior notification, and such changes shall take effect as soon as the revised or modified privacy policy is posted on the Platform. We are not obligated to let you know if we make any changes to this policy. You agree to abide by and be subject to the Privacy Policy, as updated or changed, if you access and use the Platform after any such modification. Hence, we advise you to read our privacy statement each time you access and use the platform. This Privacy Policy regulates how you use the Platform and how any issues you may have as a result will be addressed.

1. Collecting Data

We collect and store your name, address, contact details, and purchase information when you purchase a product from us. This data is utilised to process and fulfil your order efficiently and enhance your overall user experience. Additionally, we may occasionally send you marketing emails to keep you informed about our products and services.

We may also collect other information that include mobile-identification information obtained from the equivalent of "cookies" sent to the Platform, including mobile network information, standard web log information, usernames, passwords, and other security and usage related information, traffic to and from our Platform, tracking inside the Platform, log data, analytical code, time stamp, geo stamp, version and identification number of the Device, browser type, browser language, the date and time of Your request, Your profile, websites visited by You, search terms used, platform type, number of clicks, phone number, requested status of other Users and various status information and other personal setting information.

2. Usage & Sharing of Data

We may disclose your personal information, if necessary, to protect our rights or comply with legal obligations regarding potential violations of our Terms of Service. We may also need to utilise the information to carry out certain business regulatory activities/legal activities that includes:

i) Registration on the Website;
ii) Managing orders/requests/returns.
iii) Effective transactions & billing of the orders
iv) Complying with legal obligations;
v) Administration of website/technical support
vi) Customer care related activities/to solve any queries raised by users
vii) Brand communications related to privacy policy/offers/subscriptions etc
viii) Identity Verification & Fraud Prevention
ix) Internal data analysis, audits, to enhance our services, identifying trends, effectiveness of marketing activities

3. Information Security

a) The user information is stored with restricted access. The information is also end-to-end encrypted.
b) Always keep your account protected with strong & unique passwords. It comes as your responsibility to log out every time after you have accessed your account on the website & before sharing your device with anyone else.
c) Please know that no method of electronic data storage is 100% secure. Therefore, using of the platform is at your own risk & discretion. However, we strive to protect the user information to the best of our ability. Further, we also cannot control actions from the person whom you choose to share the information with.

4. Payments

We do not store your payment credentials on our servers. Instead, reputable third-party payment gateways and banks handle credit card/debit card processing and authorisation. These entities adhere to the standards set by the PCI Security Standards Council, a joint effort by brands such as Visa, MasterCard, American Express, and Discover. Your payment information is handled with the utmost care and protection.

5. Advertisements/Third Party Services.

We contract with third party organisations to run advertisements all over internet places, to handle analytics, payment gateways, and social media interactions. The advertisers may intend to collect information on your platform visit, interaction with our products, your visits to other websites/platforms to target effectively for the advertisements. Though, these providers maintain their own terms and privacy policies, these third parties are not permitted to sell or share your information with anyone for that matter.

6. Cookies and Tracking Technologies

Our clothing brand uses cookies and similar tracking technologies to improve your browsing experience, analyse website traffic, and provide personalised advertisements. You can adjust your cookie preferences through your browser settings.

7. Updates to Privacy Policy

Our privacy policy may be altered periodically, and we will update any changes by posting the updated policy on our website.